Refund Policy
Last Updated: July 08, 2026
1. Overview
By purchasing any service or product from ARIF WEB IT, you agree to the terms outlined in this Refund Policy. Since our services often involve custom, time-based work, refund eligibility depends on the stage of the project and the nature of the service purchased.
2. Eligibility for Refund
Refunds may be considered under the following circumstances:
- The project has not yet started and no work has been delivered.
- ARIF WEB IT fails to deliver the agreed service within the mutually agreed timeframe without valid reason.
- A duplicate payment was made in error.
- The delivered work substantially fails to match the agreed project scope, after reasonable revision attempts have been made.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Work has already been completed and delivered as per the agreed requirements.
- The client changes their mind after project completion.
- Delay caused by the client's late response, missing content, or unclear instructions.
- Third-party costs already incurred (domain, hosting, licenses, premium plugins/themes).
- Custom development work, source code, or files that have already been handed over to the client.
- Digital tools, templates, or downloadable products once accessed or downloaded.
4. Refund Timeline by Project Stage
| Project Stage | Refund Eligibility |
|---|---|
| Before work begins | 100% refund |
| Planning / design phase started | Up to 50% refund |
| Development phase in progress | Partial refund based on completed work |
| Project completed & delivered | No refund |
5. Revision Policy
Before requesting a refund due to dissatisfaction, clients are entitled to a reasonable number of revisions as agreed upon at the start of the project. We encourage clients to communicate concerns early so adjustments can be made without the need for a refund request.
6. How to Request a Refund
To request a refund, please contact us with the following information:
- Full name and contact details
- Order or invoice reference
- Reason for the refund request
- Any supporting details relevant to the project
Refund requests are reviewed within 5–7 business days, and if approved, the amount will be processed within 7–10 business days using the original payment method where possible.
7. Changes to This Policy
ARIF WEB IT reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page with an updated revision date.
8. Contact Us
If you have questions about this Refund Policy, feel free to reach out:
